Question 1

What is Gild?

Accepted Answer

Gild is a managed AI documentation service for FCA-authorised independent financial adviser (IFA) firms in the UK. It produces bespoke suitability reports, compliance documents, and client communications using a proprietary AI engine called Report Forge.

Question 2

Who is the data controller when using Gild?

Accepted Answer

Your firm is the data controller. Gild operates as a data processor under your instruction. Client data is processed solely to generate the documents you request.

Question 3

Where is client data stored?

Accepted Answer

All data processing and storage occurs within UK-based AWS data centres. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). No data is transferred or processed offshore.

Question 4

How is the AI processing handled?

Accepted Answer

Report Forge uses Amazon Bedrock for all AI processing. Client data is ringfenced within the session, never leaves the secure boundary, and is not accessible to the underlying model provider or used for model training.

Question 5

Is client data used to train AI models?

Accepted Answer

No. Amazon Bedrock guarantees that data submitted for inference is not used to train or improve foundation models. Your client data is used exclusively to generate the documents you request.

Question 6

Do Gild reports meet FCA suitability requirements?

Accepted Answer

Reports are structured to align with COBS 9.4 requirements for suitability reports and personal recommendations, including Consumer Duty aligned language, appropriate disclosures, and compliant charges presentation.

Question 7

How much does Gild cost?

Accepted Answer

Gild Professional starts at £499 per month with a £2,495 managed onboarding fee. Professional Plus is £599 per month with a £4,990 managed onboarding fee. Both include unlimited bespoke reports, a branded client portal, and a dedicated consultant.

Question 8

How is Gild different from using ChatGPT or other AI tools?

Accepted Answer

Consumer AI tools offer no data governance, no encryption guarantees, and no control over where client data is processed. Gild runs on enterprise AWS infrastructure with Amazon Bedrock, providing a full audit trail, encryption at every layer, a contractual DPA, and FCA-aligned output. It is purpose-built for regulated financial advice firms.

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